Privacy policy

This privacy policy describes the personal data collected or generated (processed) when you interact with darkandhorny.com through our website. It also explains how your personal data is used, shared and protected, what choices you have relating to your personal data and how you can contact us.

Who is responsible for the processing of your personal data?

Darkandhorny.com ("the website") is committed to protecting your privacy. Darkandhorny.com is referred to as “darkandhorny”, "darkandhorny.com", “our”, “we” or “us” in this privacy policy.

What personal data do we collect and when?

We may collect personal information from you such as your name, email address, and other contact details when you register for an account, subscribe to our newsletter, or when you contact us through our website. We may also collect information about your browsing habits and preferences when you visit our website.

We ask you for certain personal data to provide you with the products or services you request. For example, when you make purchases, contact our consumer services, request to receive communications, create an account or participate in our events or contests.

This personal data includes your:

contact details including name, email, telephone number and shipping and
billing address;
login and account information, including screen name, password and unique user ID;
personal details including gender, hometown, date of birth and purchase history;
payment or credit card information;
images, photos and videos;
data on physical characteristics, including weight, height, and body measurements (such as estimated stride and shoe/foot measurements or apparel size); or
personal preferences including your wish list as well as marketing and cookie preferences.

When interacting with our website, certain data is automatically collected from your device or web browser. More information about these practices is included in the “Cookies and Pixel Tags” section of this privacy policy below.

This data includes:

Device IDs and type, call state, network access, storage information and battery information.
Traffic data about your visit to and interactions with our website, including products you viewed, added to your cart or searched for and whether you are logged-in to your darkandhorny account;
Cookies, IP addresses, referrer headers, data identifying your web browser and version, web beacons, tags and interactions with our website.

We comply with local laws and do not allow children to register on our website when they are under the legal age limit of the country in which they reside.

Tools to manage what personal data we collect

When using our website we also provide in-time notice or obtain consent for certain practices. For example, we will obtain consent to use your location or send push notifications. We may obtain this consent through the website or using the standard permissions available on your device.

In many cases, your web browser or mobile device platform will provide additional tools to allow you to control when your device collects or shares particular categories of personal data. For example, your mobile device or web browser may offer tools to allow you to manage cookie usage or location sharing. We encourage you to familiarize yourself with and use the tools available on your devices.

Why and how do we use your personal data?

We use the personal information collected from you to provide you with the services offered on our website, to personalize your experience, and to communicate with you about our products and services. We may also use your personal information for marketing purposes and to send you promotional offers and updates about our website.

We use your personal data in the following ways:

To provide the Features of the website and services you request

When you use our website or social media, we will use your personal data to provide the requested product or service. For example, if you make a purchase on darkandhorny.com or participate in an event or promotion, we will use the contact information you give us to communicate with you about the purchase, event or promotion. If you contact our consumer services, we will use information about you, such as delivery or payment information, or the product you have purchased to help you resolve a problem or question.

In many cases, to use particular features within our website you may need to provide darkandhorny with additional data or additional consent to use particular data in a certain way. For example, to share content on social media, you may be required to provide your social media account credentials to sign in.

To communicate information about our products, services, events and for other promotional purposes

When you consent, we will send you marketing communications and news concerning darkandhorny's products, services, events and other promotions that may be of interest to you. You can opt-out at any time after you have given your consent.

Direct marketing

If you are an existing customer of darkandhorny (for example, if you have placed an order with us), we may use the contact details you provided to send you marketing communications about similar darkandhorny products or services where permitted by applicable law (unless you have opted-out). In other cases, we ask for your consent to send you marketing information.

Personalization

We may use the information that you provide to us and information from other darandhorny products or services - such as your participation in our events and contests - to personalize communications on products and services that may be interesting for you. In doing so, we may combine the information you provide to us with information that we create about your online activity, including internal insights and analysis. Where required by applicable law, we will obtain your consent to conduct these activities.

If you sign-in to your darkandhorny account using different devices, we may associate you across the different devices you use to browse our website and social media. We may use information collected across these devices to personalize communications on our products and services.

To operate, improve and maintain our business, products and services

We use the personal data you provide to us to operate our business. For example, when you make a purchase, we use that information for accounting, audits and other internal functions. We may use personal data about how you use our products and services to enhance your user experience and to help us diagnose technical and service problems and administer our website.

To protect our or others' rights, property or safety

We may also use personal data about how you use our website to prevent, detect or investigate fraud, abuse, illegal use, violations of our Terms of Use, and to comply with court orders, governmental requests or applicable law.

For general research and analysis purposes

We use data about how our visitors use our website and services to understand customer behavior or preferences. For example, we may use information about how visitors to darkandhorny.com search for and find products to better understand the best ways to organize and present product offerings in our storefront.

Other Purposes

We may also use your personal data in other ways and will provide specific notice at the time of collection and obtain your consent where necessary.

Legal Grounds

To process your personal data, we rely on certain legal grounds, depending on how you interact with our website.

When you purchase our products, we need your personal data to fulfill our contract with you. For example, we need your payment and contact details to deliver your order.
We also rely on other legal grounds, such as our legitimate interests as a business to process information about the effectiveness of our marketing campaigns, our products, services, events and other promotional initiatives; to operate, improve and maintain our business, products and services; to protect our or others' rights, property or safety; and for general research and analysis purposes. When processing personal data for our legitimate interests, we take appropriate measures to ensure that the interests we pursue are balanced with your interests, rights and freedoms, which we are happy to explain upon request.
We also process your personal data to comply with a legal obligation, or to protect your vital interests.

Sharing of your personal data

Sharing is caring and darkandhorny's sharing

We do not share your personal information with any third parties for their own marketing or promotional purposes. We may share your personal information with third parties for the purpose of providing you with the services offered on our website, or for other legitimate business purposes.

We may also transfer personal data we have about you in the event we sell or transfer all or a portion of our business or assets (including in the event of a reorganization, spin-off, dissolution or liquidation).

Your Sharing

When you use certain social features on our website, you can create a public profile that may include information such as your screen name, profile picture and hometown. You can also share content with your friends or the public, including information about your activity on the website.

Protection and retention of your personal data

We take all reasonable measures to protect your personal information from unauthorized access, use, or disclosure. We use industry-standard encryption technologies to protect your personal information and we have implemented strict security protocols to safeguard your personal information.

We take measures to comply with applicable legal requirements for the transfer of personal data to recipients in countries outside of the EEA, United Kingdom (UK) or Switzerland that do not provide an adequate level of data protection. We use a variety of measures to ensure that your personal data transferred to these countries receives adequate protection in accordance with data protection rules; this includes signing the EU Standard Contractual Clauses or verifying the recipient has adopted Binding Corporate Rules.

Your personal information will be retained for as long as is necessary to carry out the purposes set out in this privacy policy (unless a longer retention period is required by applicable law). In general, this means that we will keep your personal data for as long as you keep your darkandhorny account. For personal data related to product purchases, we retain this longer to comply with legal obligations (such as tax and sales laws and for warranty purposes). Click here to learn more for: Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Finland, Hungary, Ireland, Luxembourg, Norway, Portugal, Romania, Slovakia, Slovenia, Sweden, Switzerland.

Your rights Relating to Your Personal Data

You have the right to access, correct, or delete any personal information that we have collected from you. You also have the right to object to the processing of your personal information and to request that we restrict the processing of your personal information. If you would like to exercise any of these rights, please contact us through the contact information provided on our website.

Cookies and Pixel Tags

darkandhorny collects information, which may include personal data, from your browser when you visit our website. We use a variety of methods, such as cookies and pixel tags to collect this information, which may include your (i) IP address; (ii) unique cookie identifier, cookie information and information on whether your device has software to access certain features; (iii) unique device identifier and device type; (iv) domain, browser type and language, (v) operating system and system settings; (vi) country and time zone; (vii) previously visited websites; (viii) information about your interaction with our website such as click behavior, purchases and indicated preferences; and (ix) access times and referring URLs.

Third parties may also collect information via darkandhorny.Com through cookies, third party plug-ins and widgets. These third parties collect data directly from your web browser and the processing of this data is subject to their own privacy policies.

We use cookies and pixel tags to track our customers’ usage and to understand our customers’ preferences (such as country and language choices). This enables us to provide services to our customers and improve their online experience. We also use cookies and pixel tags to obtain aggregate data about website traffic and interaction, to identify trends and obtain statistics so that we can improve our website.

We interact with third-party analytics services on our website. These third parties share reports with us about the use of our website, including to help us better understand our website's users’ interests and demographics. These reports do not contain information that directly identifies you. However, they can be used by these third parties for our remarketing campaigns to you if you have turned on certain ads personalization services. Where required by applicable law, we will obtain your consent to conduct this activity.

You may also see our ads on other websites, such as our partner’s websites, because we use third-party ad services. Through these ad services, we can show you ads that may be tailored to your individual interests. These ad services may also track your online activities over time and across multiple websites and apps by collecting information through automated means. This data collection takes place both on our website and on third-party websites and apps that participate in these ad services.

For a comprehensive and up-to-date summary of every third-party accessing your web browser, we recommend installing a web browser plugin built for this purpose. You can also choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings on each browser and device that you use. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies.

If you turn cookies off, you may not have access to many features that make our website more efficient and some of our services will not function properly. There are also general resources for opting out of interest-based advertising available on the website of the Digital Advertising Alliance.

Similarly, you can adjust your advertising preferences on your mobile device at the device level. For example, to adjust your advertising preferences in iOS, visit Settings > Privacy > Advertising > Limit Ad Tracking. To adjust your advertising preferences in Android, visit Settings > Google > Ads > Opt out of interest-based ads.

Changes to our privacy policy

Applicable law and our practices change over time. If we decide to update our privacy policy, we will post the changes on our website. If we materially change the way in which we process your personal data, we will provide you with prior notice, or where legally required, request your consent prior to implementing such changes. We strongly encourage you to read our privacy policy and keep yourself informed of our practices. This privacy policy was last modified in January 2023.

Questions and Feedback

We welcome questions, comments, and concerns about our privacy policy and privacy practices.

If you wish to provide feedback or if you have questions or concerns or wish to exercise your rights related to your personal data, please use our contact form or email sabishii@darkandhorny.com.

If you contact us with a privacy complaint it will be assessed with the aim of resolving the issue in a timely and effective manner. You also have the right to lodge a complaint with the relevant supervisory authority in the country in which you reside.

This Privacy Policy is in compliance with the General Data Protection Regulation (GDPR) of the European Union.

Last Updated: January 18, 2023